PRIVACY STATEMENT

The Equid Apothecary is committed to protecting your privacy. We respect the importance of maintaining the confidentiality and security of your personal and sensitive information. This privacy policy outlines our practices and procedures regarding the collection, use, and disclosure of personal and sensitive information.

Collection of Personal and Sensitive Information

When you purchase something from our store, as part of the purchase process, we collect the personal information you give us such as your name, address and email address.

We may collect personal and sensitive information from you through various means, including but not limited to:

• Website interactions: When you visit our website, we may collect information about your browsing habits, such as your IP address, browser type, and search queries.

• Contact forms: When you submit a contact form on our website, we may collect your name, email address, phone number, and other relevant information.

• Cookies and tracking technologies: We may use cookies and other tracking technologies to collect information about your browsing habits and preferences.

Use and Disclosure of Personal and Sensitive Information

We may use your personal and sensitive information for various purposes, including:

• Providing customer service: We may use your information to respond to your inquiries, resolve issues, and provide you with tailored support.

• Marketing and promotions: We may use your information to send you newsletters, promotional emails, and other marketing materials if you have consented.

• Analytics and research: We may use your information to analyze website traffic, improve our services, and conduct research.

• Compliance with legal requirements: We may disclose your information to comply with legal requirements, such as law enforcement requests or regulatory obligations.

We take the security of your personal and sensitive information seriously.

Your Rights

You have the right to:

• Access your personal and sensitive information

• Request correction or deletion of your personal and sensitive information

• Object to the use of your personal and sensitive information for certain purposes

• Lodge a complaint with the relevant authorities

Consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, you will asked to consent first.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@theequidapothecary.com

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Changes to this Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page. We encourage you to review this policy regularly to ensure you are aware of any changes.

Third party

We work with third-party providers to deliver our services, and they only collect, use, and disclose your information as needed to perform their tasks. However, some providers, like payment gateways, have their own privacy policies for handling information related to your transactions. We recommend reviewing these policies to understand how your personal information will be handled. Keep in mind that some providers may be located in different jurisdictions than you or us, so if you proceed with a transaction, your information may be subject to the laws of the jurisdiction(s) where the provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Age

By accessing and using this site, you confirm that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority in your jurisdiction and have provided your consent to allow any minors in your care to use this site.